Our five stages
Discovery
We talk about your business, your customers and what needs to change. You get a written proposal: scope, schedule, what is not included, and a final price.
Design
You see the design direction and a prototype before any code exists. Revisions happen here, while changes are still quick and cheap.
Build
We build the site or system with its CMS. You can see progress for yourself on a preview link, not just in a status report.
Launch
We connect the domain, test on phones and laptops, and make sure you can update the content yourself. The 30-day bug-fix warranty starts that day.
Maintain
After launch, pick a monthly care plan or ask for changes when you need them. Your site stays secure, up to date and backed up.
See aftercare
For a business system, there are six steps
A system that's easy to use has to understand how your team works first. So we only write the code once the workflow is clear and has been tried.
Discovery workshop
We talk to the people who run the process every day, not only the owner, to see what happens on the floor.
Process mapping
We draw the workflow step by step, with its exceptions and who has a say at each step. The scope and the final price come from this map.
Prototype
Your team tries the main screens before we build them, so big changes happen while they are still cheap.
Phased rollout
The part with the most impact goes live first, in one outlet or one team, then spreads once it runs smoothly.
Training
Each role is trained for its own tasks, with a written guide for new staff.
Aftercare
After the 30-day warranty, we can look after the system and keep developing it on a monthly plan.
How long it takes, and how many revisions
How long does a project take?
Website usually takes 1 to 3 weeks, Business System 3 to 5 weeks and All-in-One 6 to 10 weeks. For Custom System the schedule is set after discovery and released in phases, so the most important part is in use first. The clock starts once we have your content and the first payment.
What usually delays a project?
Most often: late content and feedback that sits for a while. So from day one you get a list of the content we need, plus the dates when we need your feedback at each stage.
How many revisions are included?
Website includes 2 rounds of revisions. For Business System, All-in-One and Custom System, the number is set in your proposal. One round means you collect all your feedback into one list, and we work through it in one go.
What if what I need changes halfway through?
That's normal. We write down the change and what it adds in time and cost, and you decide: do it now, or after launch as the next phase. Nothing extra is billed without your approval.
Stage one starts with a five-minute brief.
Just tell us how your business runs today, no technical terms needed. Our reply, within one business day, starts the discovery stage.
