- Who it's for
- Companies with several departments or branches: operations, IT, HR, finance and maintenance teams that depend on each other.
- Platforms
- Timeline
- First release in about 4–8 weeks
- Matching package
- Work out the Custom System price
Tickets across teams
A form for each kind of request, routed straight to the right team.
SLAs and escalation
Target times per category, and a nudge to the manager when a ticket runs late.
Multi-step approvals
Approval chains that match your org chart, with a stand-in when someone is away.
History and reports
Every ticket keeps a full trail, and you can see which team is overloaded.
The problem it solves
Requests to other teams go out as private chats, then sink. No one knows who is working on what, approvals wait on the one person who is on leave, and "where is this at?" gets asked every day.
We build an internal ticketing system where every request has an owner, a deadline and a status that everyone involved can see.
Typical features
Tickets across teams
A form for each kind of request, routed straight to the right team.
SLAs and escalation
Target times per category, and a nudge to the manager when a ticket runs late.
Multi-step approvals
Approval chains that match your org chart, with a stand-in when someone is away.
History and reports
Every ticket keeps a full trail, and you can see which team is overloaded.